Investing in the right IT support and maintenance plan can save up to 30% in costs. Unreliable, out-of-date code and 3rd party integrations may cause unnecessary down-time or impact your product usability by end customers.
The right investment into support and maintenance can save your business time and money. We are believers that a digital product should be an ever-evolving solution, so upgrades are a must.
Yearly software updates ensure that you match various release cycles of OS providers like Apple and Google as well as ensure that any 3rd party connections you have are up-to-date and running smoothly.
Failure to support and maintain your software will cause downtime and user experience issues. We are here to ensure that this does not happen.
Tools are as important for support and maintenance as are tools you use. At Scale3C, we use cutting-edge technologies to provide us with extra hands-on control of the process.
The tools include high-quality analytics’ engines, which provide 24/7 surveillance of your product and give spot-on insights into where to investigate more or take precise action to mitigate risks.
In addition, we integrate with different communication channels to report down-times. A good example is a Slack bot that provides repetitive messages when issues arise and can promptly be taken care of by Scale3C experts.